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Posted on: April 9, 2015

Cumberland County Regional Communications Center to test new CODERED emergency alert system


On April 17, 2015, the Cumberland County Regional Communications Center (CCRCC) will conduct a countywide CODERED system test call. The test call will introduce CODERED as the County’s emergency alert system. The message will also encourage citizens to opt-in their cell number and/or email address to receive emergency messages on their cell phone.

“On the test call, you will see the non-emergency calling telephone number as 1-855-969-4636,” CCRCC Director Bill Holmes said. “Emergency calls will show the calling number as 1-866-419-5000. All public safety agencies in Cumberland County will have the ability to send both emergency and non-emergency text messages to land lines, cell phones and email addresses. Future actual emergency alert notices may say or show the name of your community’s public safety agency as the agency sending the message.”

CCRCC had previously used Citywatch as the Emergency Alert Notification System.

“Both systems are owned by the same company,” Holmes said. “CODERED is a more advanced and robust system so it was an easy decision to switch and provide citizens of Cumberland County a better service.”

The CODERED emergency alert system is available to all 28 communities in the County and is used to send both emergency and non-emergency messages. Types of emergency messages sent by the system will include:
• Missing person alerts
• Sever Weather (Hurricane/Tornado) alerts
• Dangerous/Escaped Felon alerts
• Evacuation notice for gas leaks/wild fires/dam breaches

To receive emergency alert messages via text message or email, please visit Cumberland County’s website at or a local public safety website. Locate the CODERED logo and follow the easy instructions to opt-in. Opting into the CODERED system is free.

For more information, please contact Cumberland County Regional Communications Director Bill Holmes at 207-893-2810 or

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